A little bit about us
Learn who you may be insuring with. Take two minutes, not just on us, but any provider you're thinking of getting cover with.
A Little About Us
As you know, Full Send Cover is a little different. We know Cyclists and we're here to provide the cover that you'll need.
We've got a passion for all things cycling and we know you'll see that when you need us the most.
We're determined to help you look after the things you love, that's you, your cycle/e-bike and ensuring you can ride with peace of mind.
We're a good bunch, we work hard, cycle hard and transfer our thoughts, feelings, needs and experiences into our cover and service.
What does Full Send Cover by Muc-Off cover you for?
We've got your back - benefits and features quite unlike any other
Not just accidents but malicious damage cover too
Free legal helpine when you need it most and we'll give you free legal cover too
As long as you've protected your gear (with a lock), you're covered for theft, also, you're covered for aggravated theft.
You can choose the level of cover you need for serious accidents
It's best, in our opinion to ensure you're covered for Injury to a member of the public or damage to third party property
Get covered for Europe, including in-transit too
Frequently Asked Questions
What does Full Send Cover protect me for?
Full Send Cover as standard includes cover for accidental damage and theft, accessories (£250), personal accident and worldwide. In addition, you can get cover for public liability, cycle breakdown and competing.
Does home insurance cover me for all of this?
Likely, if you have home insurance, including contents cover, you'll have a standard level of bicycle cover, check the details, if you're an enthusiast with plenty of gear and use of your cycle, you'll need dedicated insurance cover that provides everything cyclists need. Check the detail!
Who are Full Send Cover?
Full Send Cover s a trading name of Niche Box Group Ltd. Niche Box Group Ltd is an insurance intermediary dedicated to cycle insurance.
How do i pay for my cover?
You can pay monthly or annually, it's always cheaper annually (it costs us to maintain failed payments and so on).
How do I make changes to my cover
Just let us know. E-mail us on [email protected] or log-in to let us know.
What type of Cycles can you insure?
There's no cycles we don't insure! Just cycles though, not mopeds, motorbikes and we don't cover use for deliveries/commercial.
Who are the insurer?
Collinson Insurance underwrites our product and they're great!
How do I make a complaint?
Oh no, we don't like it when things don't go to plan, but, we want to know about it and put it right. Let us know your way, by phone - 01206 688097, e-mail - [email protected] or log in online.
How does the Financial Compensation Scheme apply?
If Collinson or Full Send Cover doesn't meet our obligations, you may be entitled to compensation from the Financial Services Compensation Scheme (FSCS). You can get more information about compensation scheme arrangements from the FSCS or visit www.fscs.org.uk